FAQ

Q: Do I need to book an appointment?

A: Nah, feel free to call and we’ll do our best to catch the call. BUT… then we might be busy, you get mad, drive angry, hit a pothole, wreck your car… on second thought; maybe setting an appointment is best.

Q: Is this a guaranteed appointment?

A: To the very best of our ability we will make this appointment happen. If we can’t make the appointment or need to reschedule we will contact you every way we can. If however, Rick’s office is struck by an asteroid; we will need a few days to reschedule all his appointments. Thank you for understanding.

Q: How much is your Free Advice?

A: $39.95 per hour. Please pay the cashier at the window.

Q: Why don’t you show the real images of the Support Team?

A: Our support team members are simply too attractive to post their pictures or have themselves visible in zoom calls. It creates a distraction for our customers and decreases productivity. Which is.. y’know.. bad.

Q: Do you really have an award winning Support Team?

A: We sure do. We have earned Angie’s List and Angi.com’s highest marks in Customer service for 10 years straight nationwide!

Q: Does you team have a favorite color?

A: Clear. We try to make everyone happy.

Q: How can I resize my images on my website?

A: Use this free bulk converter  |  Watch this tutorial: HERE

Common Sizes: Main Hero Images: 1920px wide | Gallery images: 1400px wide | Content images 450px – 600px wide (Note wide… Vertical images need to be a max 1000px tall)

Q: How much does it cost to update my website?

A: If you are not on an update subscription plan, invoice for the work requested will be sent at:

  • $35 per hour for standard updates
  • $65 per hour for theme related updates
  • $125 per hour for programming level updates

Q: Can you update sites not built by Modern Web Studios, Sign Company Websites, Websites by Patriots, Landscaper Websites or Modern Contractor Websites?

A: We only work with the Teamero wordpress system. Those companies listed above have chosen to use this system.

Q: I want to learn the ways of the Force and become a Jedi like my Father, can you help me?

A: While we appreciate your interest in Jedi training and acknowledge the rich legacy of the Force, we regret to inform you that this service is no longer available. Due to the unpredictable behavior historically exhibited by Padawans (see: Anakin Skywalker), combined with the irreversible loss of essential instructional materials (the unfortunate library incident involving Master Yoda), we are unable to responsibly offer Jedi mentorship at this time. For legal, ethical, and galactic-stability reasons, all Force-related training programs have been permanently discontinued. We apologize for any inconvenience this may cause and wish you balance, peace, and a safe distance from the Dark Side.